Your trust is our greatest asset. Here you'll find a clear, straightforward explanation of how every piece of information you provide on the luckystarcasino platform is collected, stored, and used.
All your data is protected in accordance with this policy.
Every transaction and piece of personal information you share is protected by 256-bit SSL/TLS encryption — the same technology used in banking systems.
Luckystarcasino will never sell your personal data to third parties — under any circumstances. That is a non-negotiable principle we stand by.
You can request deletion of your personal data at any time. Where no legal obligation applies, the request will be completed within 30 days.
BKash, Nagad, and credit card details are stored on a separate, secure gateway server — never on our main servers.
This page clearly explains what data is used and for what purpose. Your information is never used for any undisclosed reason.
Our data protection practices are regularly reviewed by independent experts to ensure there are no vulnerabilities.
When you use luckystarcasino (luckystarcasino.ws), you're building a relationship with us — and every relationship needs a foundation of trust. That trust starts with knowing exactly how we handle your data.
This Privacy Policy applies to the luckystarcasino website, mobile application, and any other digital channels through which you interact with us. By accessing the site, you agree to this policy.
Luckystarcasino only collects information that is strictly necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Yes (KYC) |
| Contact Information | Email, phone number | Yes |
| Financial Information | Mobile banking number, transaction history | Yes (for payments) |
| Technical Information | IP address, device type, browser | Automatic |
| Usage Data | Game history, session duration, preferences | Automatic |
| Cookies & Tracking | Session cookies, preference cookies | Partially Optional |
Please note: no full card numbers or bank PINs are ever stored — these are processed directly through secure payment gateways.
Luckystarcasino collects information through various methods, with full transparency at every step.
Luckystarcasino uses your information solely for the purposes listed below. Any use beyond this would constitute a violation of this policy.
Luckystarcasino uses multiple layers of security to keep your data protected.
Luckystarcasino does not retain any data longer than necessary. Different types of data are subject to separate retention policies.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of the active account + 5 years | Legal Requirements |
| Transaction History | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | Regulatory Requirements |
| Support Chat Logs | 3 Years | Dispute Resolution |
| Technical Logs | 90 Days | Security Analytics |
| Marketing Preferences | Until consent is withdrawn | Personalized Offers |
Luckystarcasino believes you should have full control over your own data. That's why we give you the following rights:
You can view exactly what information we hold about you at any time.
You can request corrections if any of your information is inaccurate.
Request deletion of your data where no legal obligation requires us to retain it.
You can request that we stop using your data for specific purposes.
You can download a copy of your data whenever you need.
You can opt out of marketing communications at any time.
To exercise these rights support@luckystarcasino.ws Send us a request by email. We will respond within 30 days.
Luckystarcasino uses cookies to improve site functionality and personalize your experience. Cookies are small text files stored on your device.
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
Luckystarcasino is strictly prohibited for anyone under 18. We do not knowingly collect information from minors.
If a parent or guardian believes their child has registered and provided information by mistake, please contact support immediately. We will close the account and delete all associated data.
Luckystarcasino reserves the right to update this Privacy Policy as needed. If significant changes are made, you will be notified by email or through the site.
For any questions, concerns, or requests regarding our Privacy Policy, please reach out through the following: