📋 Legal Document

Luckystarcasino Terms & Conditions — What You Need to Know Before Joining

This page contains all the rules for using luckystarcasino, written in plain English. Please read it carefully before creating an account — by becoming a member, you agree to these terms.

Last Updated: January 1, 2026 SSL Secured Written in Bengali 18+ Only
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Total Categories
12

Everything from account to payment


Key Rules at a Glance

Keep these key points in mind before reading the full details.

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Age Requirement: 18 and above

Only individuals aged 18 or older may register and play at luckystarcasino. Identity verification may be requested at any time.

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One Account Per Person

Each person may hold only one account. Creating multiple accounts may result in all accounts being closed and balances forfeited.

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Bonus Wagering Requirements

All bonuses come with wagering requirements. Please read the terms carefully before claiming a bonus — typically you are required to wager 20–35x the bonus amount.

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Identity Verification Required

KYC must be completed using a national ID card or passport before making a withdrawal. This is done to protect your account.

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Withdrawal Processing Time

Mobile banking (bKash/Nagad) transactions are typically completed within 1–30 minutes. Bank transfers may take up to 1–3 business days.

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Zero Tolerance for Fraud

Any form of fraud, bot usage, system manipulation, or attempts to gain unfair advantages will result in immediate account closure.


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1. General Terms & Introduction

Luckystarcasino (luckystarcasino.ws) is an online gaming and entertainment platform. By using this website, you automatically agree to all the terms and conditions stated here. It is therefore essential that you read this page carefully before becoming a member.

These Terms & Conditions form a legal agreement between luckystarcasino and its users. If you disagree with any part of these terms, please refrain from using this platform.

Please Note: luckystarcasino reserves the right to update these Terms & Conditions from time to time. Continued use of the site after any changes will be taken as your acceptance of the updated terms.

All services on this platform are for entertainment purposes. We believe in responsible gaming and expect the same from all our members.

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2. Account Policy

When registering at luckystarcasino, you must provide accurate and complete information. Opening an account with false or incorrect details is strictly prohibited and may result in account termination.

  • Single Account Policy: Each person may hold only one account. Creating multiple accounts under the same name, from the same device, or from the same IP address is strictly prohibited.
  • Account Security: Keep your password and login credentials confidential. If you notice any suspicious activity on your account, contact our support team immediately.
  • Information Update: If any of your personal details change, update your account immediately.
  • Account Transfer Prohibited: Selling, transferring, or renting your account to another person is strictly prohibited.
If multiple accounts are detected, the balances and bonuses across all accounts will be forfeited and the accounts will be permanently closed.
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3. Age & Eligibility Requirements

Registration and gaming at luckystarcasino are strictly for adults aged 18 and above. Users under 18 will not be permitted to access this platform.

  • You may be asked to provide documents for age and identity verification at any stage of the registration process.
  • Opening an account by declaring a false age is strictly prohibited and subject to penalties.
  • It is your own responsibility to ensure that online gaming is legal in your country or region.

A note to parents — please ensure that minors in your care cannot access this platform. Enable parental controls on your devices if needed.

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4. Deposit & Payment Policy

Luckystarcasino supports a variety of payment methods, each subject to its own specific terms and conditions.

Payment MethodsMinimum DepositProcessing Time
BKash৳500Instant
Nagad৳500Instant
Rocket (DBBL)৳5001–5 Minutes
Bank Transfer৳2,0001–3 Business Days
CryptoEquivalent to $20Network Dependent
  • The payment method used for deposits must be registered in your own name.
  • Depositing using another person's payment account is strictly prohibited.
  • If a deposit fails, check your bank or mobile banking account first. If the issue persists, contact support.
  • Luckystarcasino does not charge any deposit fees, however your payment provider may apply their own charges.
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5. Withdrawals & KYC Verification

Certain conditions must be met before withdrawing your winnings. This process is primarily in place to protect you.

  • Complete Your KYC: Before your first withdrawal, you will need to submit a photo of your National ID (NID), passport, or driving licence.
  • Minimum Withdrawal: Withdrawals are available from ৳300.
  • Payment Method Match: Withdrawals must be made using the same method used for the deposit.
  • Bonus Wagering: If there is an active bonus on your account, withdrawals will not be available until the wagering requirement has been completed.
Mobile banking withdrawals are typically processed within 1–30 minutes. Larger withdrawal amounts may require additional verification and can take 1–3 business days.
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6. Bonus & Promotion Terms

Luckystarcasino offers a variety of bonuses and promotional offers. Each offer has its own terms, which must be read before acceptance.

  • Welcome Bonus: Available to new members only. Applies to the first deposit and typically carries a 20–35× wagering requirement.
  • Free Spins: Applicable to selected games only. Limited-time offer (typically 7 days).
  • Cashback: Applied at a set rate on weekly net losses. Can typically be withdrawn without additional wagering requirements.
  • Prohibited Bonus Strategies: Misusing the bonus system or using bonuses solely for the purpose of withdrawing funds is prohibited.
In the event of any bonus-related dispute, the decision of luckystarcasino shall be final.
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7. Gaming Rules

All games at luckystarcasino are powered by RNG (Random Number Generator) technology, certified by independent third parties. Every outcome is completely random and impartial.

  • If a game round is cancelled due to a technical issue, the bet will be refunded.
  • Exploiting any system bug or glitch to gain an unfair advantage is prohibited.
  • In the event of a lost internet connection, the game outcome will be determined by the server's recorded result.
  • The dealer's decision is final in Live Casino games. Sessions may be voided in cases of misconduct.
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8. Responsible Gaming Policy

Luckystarcasino places responsible gaming at the top of its priorities. We are committed to making sure entertainment never becomes a burden.

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits at any time.
  • Self-Exclusion: If you feel the need, you can lock your account temporarily for a set period or permanently.
  • Cooling-Off Period: You can take a break ranging from 24 hours to an extended period.
  • If you feel that gaming is having a negative impact on your life, please contact our support team immediately.

For more details, visit our Responsible Gaming page.

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9. Privacy & Data Policy

Luckystarcasino takes the security of your personal information extremely seriously. We never sell your data to third parties.

  • Information provided at registration is used solely for account management and service improvement.
  • All data is stored on servers secured with 256-bit SSL encryption.
  • We may be required to share information with government authorities to meet legal obligations.

To read our full Privacy Policy, visit our Privacy Policy page.

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10. User Code of Conduct

Luckystarcasino is committed to providing a safe and respectful environment for all users. The following actions are strictly prohibited:

  • Disrespectful behavior or threats directed at other users or support staff.
  • Playing games using bots, scripts, or automation software.
  • Using the platform for money laundering or any illegal purpose.
  • Exploiting system vulnerabilities or bugs, or assisting others in doing so.
  • Attempting to exploit bonuses or promotions through fraudulent means.
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11. Account Suspension or Closure

Luckystarcasino reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

  • Violation of any provision of these terms and conditions.
  • Registering with false or incomplete information.
  • Operating multiple accounts or using another person's account.
  • Evidence of fraud, cheating, or system manipulation.
  • Failure to complete KYC verification or submission of false documents.
If an account is closed due to a rule violation, the account balance and any bonuses may be forfeited.

You can also close your account at any time by reaching out to our support team.

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12. Policy on Changes to Terms & Conditions

Luckystarcasino reserves the right to modify, amend, or update these terms and conditions at any time. Users will be notified of significant changes in advance via email or through the platform.

  • Continued use of the platform after updated terms are published will be taken as acceptance of the new terms.
  • Check back on this page regularly to stay up to date with the latest terms.
  • If you have any objections to a change, please contact support before closing your account.
If you have any questions about these terms, please reach out to our support team: support@luckystarcasino.ws

Common Questions About the Rules

Deposits via bKash or Nagad are usually credited within 1–5 minutes. During periods of high network traffic, this may take up to 30 minutes. If more than 30 minutes have passed, please take the following steps: First, confirm that the transaction was completed in your mobile banking app and note down the transaction ID. Then contact luckystarcasino via live chat or email support@luckystarcasino.ws, providing your transaction ID, amount, and the time of transfer. Our payment team typically resolves issues within 15 minutes. If a deposit fails, the amount is usually returned to your mobile banking account within 24 hours.

Two members of the same household may each hold an account, provided they register under separate names, with separate national ID cards and separate payment methods. However, if multiple accounts are operated from the same device or IP address, the system may flag this as suspicious activity and both accounts could be temporarily suspended pending verification. The best course of action in this situation is to notify support in advance that two accounts will be used from the same household. Once the required documents are submitted, both accounts will be verified independently. Please note that one person holding two accounts is strictly prohibited.

You've read the terms — now play with confidence

A welcome bonus, 800+ games, and 24/7 support in Bengali are all waiting for you at luckystarcasino.

By registering, you agree to these rules and Terms & Conditions.

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